In today's hyper-connected world, the desire or compulsion to stay plugged in seems ingrained in us. However, I firmly believe in setting clear boundaries and living by the mantra that time away means truly being away. Unfortunately, many of my friends, who are also business owners and corporate executives, find it challenging to say no to demands on their time. As a result, they struggle to manage the overwhelming number of requests and the never-ending juggle of priorities.
During one evening of our vacation, we discussed the importance of regaining control, reducing overwhelm, and embracing the art of saying no to make their "yes" more valuable.
Saying no can be difficult, but recognizing its value is a good starting point. For CEOs and senior executives in fast-paced growth companies, the art of saying no is an invaluable skill, assuming the right systems of people, processes, and clarity of expectations are in place. Unfortunately, the reality often differs from this ideal. And the impact is felt down and across the enterprise.
In his exceptional book, "Essentialism," Greg McKeown speaks about the misinterpretation of the word "priorities." He notes that in the 1400s, when the word "priority" entered the English language, it was singular, signifying the one thing that takes precedence over all others. However, over time, the word evolved, and now we use the plural form, "priorities," frequently.
Despite having multiple important aspects in our lives, we should continually ask ourselves, "What is the most important thing I need to do today?" By adopting this approach, we can effectively identify the one task that will bring the most satisfaction, have lasting importance, and make everything else easier to manage.
While the demands of our jobs may often encroach on personal time, the ability to free up time and focus on strategic issues is a skill that can be learned.
Here are a few simple approaches to master the art of saying no while maximizing the power of yes:
By mastering the art of saying no, you can reclaim your time, focus on what truly matters, and maximize the impact of your "yes."
Our vacation experience also reminded me of the words of Peter Block in his book, "The Answer to How is Yes." He encourages us to be gentle with ourselves and not solely focus on what works or is measurable. Instead, we should explore our deeper purpose, dreams, and ideals. It's essential to strike a balance between practicality and meaning to fully live the life we envision.
As Block puts it, "I would urge you to explore how focusing too quickly and exclusively on what works can have the effect of distracting us from our deeper purpose and sense of fully living the life we have in mind. In other words, my wish is that we exchange what we know how to do for what means most to us."
The work of building and leading a high growth company requires speed, endurance, and energy. But not at the expense of mental and physical health. We all need to re-energize. By supporting and helping your employees find the right balance, they will join you more energized instead of dragged along for the journey.