One thing successful companies figure out early is how to use multiple levers to accelerate growth. For growth-stage companies, mobilizing an organization across multiple, parallel initiatives is not easy when execution resources are limited, and when leadership over such initiatives tends to fall to the same one or two executives. But, whether your business is at $9M in revenue or $35M, there is one sure-fire method for successful cross-organizational alignment and execution: The Taskforce.
The notion of a taskforce is pretty self-explanatory and well understood by most, though we often associate taskforces with military, causes, law enforcement and/or government. For purposes of this article, a taskforce is a cross-organizational team - a working group - focused on a specific growth initiative.
In a growth company, the employee base expands quickly, demanding more/better collaboration across the company. The earliest of hires can grow accustomed to working with a small group of colleagues, or even on their own in a silo. New hires join, bringing different experiences and ways of working. It can take time for new and tenured employees to learn how to function together as a well oiled machine. Taskforces can accelerate the "norming" and "performing" of teams and do so in the context of a company's top priorities.
The best use of taskforces is in alignment with the three to five strategic initiatives that support the annual plan. Common examples:
Last year, Wyng (then Offerpop) assembled a taskforce focused on maximizing customer success and driving up retention. Likewise, Billtrust has a taskforce focused on driving and sustaining an innovation orientation through the company.
Taskforces are also useful in support of establishing and scaling operational disciplines, such as the rollout of new product releases. Recently, Terminus recognized the need for greater cross-organizational readiness as they looked to the release of new, major product enhancements this year. Minor product updates had not been a heavy lift for the company, but they knew major releases would touch virtually every department and, as such, required more advance planning and teaming.
As growth fuels inevitable product diversification, single-product companies that are great at readying the company and its customers for new releases will have an easy transition to becoming a multi-product business. What was once a taskforce simply becomes a matter of standard business operations.
All in all, as a growth-stage business, your team needs to build the muscle for effective execution of parallel growth initiatives. Embracing a taskforce approach emphasizes priorities, ensures cross-organizational alignment, limits execution risk, not to mention, helps to build your company's next generation of leaders.