Edison Blog | Insights for Growth Stage Technology Companies

Electrifying Growth Episode 59: Healthy Urgency Can't be Rushed

Written by Chris Sugden | 11/12/2025

 

 

Speed is celebrated in business. Fast growth, fast pivots, fast deals. But not every motion forward is progress. Healthy urgency isn’t about running harder; it’s about running in the right direction.

Too often, urgency turns into chaos when every customer request or new idea instantly reshapes the roadmap. One email from a board member or one piece of feedback from a marquee client can send teams sprinting after the next “if only:” If only we built this feature. If only we'd entered that market.

But “if only” is a dangerous place to operate from. It blurs the line between responsiveness and reactivity. True urgency is rooted in clarity: knowing when to act and when to pause.

The Bright, Shiny Object Trap

In growth-stage businesses, distraction often shows up disguised as opportunity. A new customer segment, a new feature, a new use case - it all looks promising on the surface.

But every time the team shifts direction, energy scatters. Development slows. Execution suffers. What feels like progress can quickly become noise.

Healthy urgency requires protecting the roadmap from constant reinvention. Not ignoring feedback, but pressure testing it. Is this one customer’s wish list, or a pattern that actually reflects the market?

Real leaders don’t chase every shiny object. They create systems to evaluate, validate, and act with purpose.

Listening Without Losing Control

Listening to the market is essential. But reacting to every signal is unsustainable.

Even the best-intentioned feedback can pull a company off course when it’s taken out of context or based on limited data. A single client’s opinion shouldn’t outweigh the insights of a well-rounded customer advisory group or the long-term vision of the business.

Healthy urgency lives in that middle ground. It’s about acting fast on the right data, not the loudest voice.

When Speed Creates Confusion

Growth doesn’t mean rewriting the playbook every quarter. It means building frameworks that scale.

When CEOs pivot too often, even with good intentions, the result is confusion. Teams can’t keep up, product priorities shift, and the story being told externally no longer matches what’s happening internally.

The fastest way to lose credibility—inside and outside the boardroom—is to confuse motion with progress.

Building a Framework for Healthy Urgency

Healthy urgency thrives on discipline and systems, not adrenaline. A few guiding principles stand out:

  • Separate signals from noise. One customer’s feedback is data. Five customers saying the same thing is a trend.

  • Clarify decision ownership. Not every idea deserves a roadmap rewrite. Set clear criteria for when changes are made.

  • Create space to think. “Go slow to go fast” isn’t just a cliché - it’s how sustainable growth happens.

  • Find your sounding board. A trusted mentor or advisor can help challenge assumptions before they turn into distractions.

Final Thought: Move Fast, Stay Grounded

Urgency without focus creates chaos. Action without clarity destroys trust.

The businesses that endure are the ones that act with intention - where speed serves strategy, not ego. Healthy urgency means moving with purpose, grounded in data, discipline, and alignment.

At Edison Partners, the message is simple: Growth isn’t about running faster. It’s about building smarter.

 

 

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